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Alkhoory Hotels
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Sales Executive - Leisure

Job Description and Requirements

 

Job Title:

SALES EXECUTIVE

Department:

SALES

Division:

OPERATIONS

Reports To:

SALES MANAGER

Subordinates:

(if applicable)

NOT APPLICABLE

 

  1. JOB SUMMARY

 

Sales Executive is responsible in developing and generating sales leads and contact potential clients to build long term business relationship with Al Khoory properties. Build strong relationships with Customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively.

 

  1. MAIN DUTIES AND RESPONSIBILITIES
  • Develop and maintain a customer database.
  • Effectively handle all incoming group enquiries, negotiate effectively to confirm the business and contract as per Al Khoory hotel standards.
  • Finalize daily sales calls and monitors daily, weekly and monthly sales targets.
  • Promoting the Sales of CDD, which includes selling of business facilities, membership, accommodation, Food & Beverage
  • Update files concerning Sales activities
  • Ensure Guest Courtesy.
  • Responsible for the contacts with the corporate companies and for correspondence
  • Introduce new promotion from CDD to the corporate sector
  • Telemarketing
  • Coordinate with Food & Beverage for confirmed conferences / meetings from corporate sector.
  • Coordination with other departments regarding client’s explicit need and urgency of the situations.
  • Contact with guest, clients and community organizations.
  • Performs duties and responsibilities as may be assigned by the immediate superior.
  1. JOB ACCOUNTABILITIES
  • Achieving the Sales targets
  • Maintaining of the current Active Accounts
  • Generates new accounts
  1. KEY PERFORMANCE INDICATORS (KPIs)
  • Sales Targets
  • Customer Service Satisfaction of Active and New Accounts
  1. COMMUNICATION & WORKING RELATIONSHIPS

 

External     :           Corporate Accounts

                              Clients

                              Guests

Internal      :           Hotel General Manager

                                    Head of Departments

                                    Sales Team

          Marketing Team