Manpower group
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Program Professional - (Recruitment Project)

Job Description and Requirements

Job description / Role

Manpower is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. Combining global reach with local expertise - 4,000 offices in 82 countries - Manpower partners with clients to accelerate their business by providing the people and services that raise the quality, productivity and efficiency of their total workforce.

A company that offers you a place where you’re challenged to innovate and encouraged to apply your talent and knowledge, that empowers you and expects you to make decisions that will propel the growth of our business.

A company that relies on you to lead that growth. If that’s where you see yourself, Manpower has a career opportunity for you!

We are in the process of rolling out a 2-year project to start in June 2019. The Program Professional is responsible supporting the Program Manager in the overall management all aspects of the Contingent Workforce Solutions (CWS) program for an assigned client.

This role will be based in Dubai onsite at the client location, with reporting lines to MSP Account Director and Regional Operations Director.

Responsibilities include:

• Managing the subvendor / supplier program and its population and its day-to-day operations
• Implementing and managing the requisition /submittal process and overseeing job placement, 
• Subvendor selection and contract negotiations 
• Day-do-day troubleshooting and problem resolution 
• Managing the on-going relationships and communication with stakeholders
• Performing periodic benchmarking of the subvendor population, etc.). 
• Additionally, responsible for maximizing customer satisfaction, maintaining and building new relationships. 
• Expectation management and issue/conflict resolution (services and grows the contractor / subcontractor population, managing client and contractor / subcontractor expectations, troubleshooting and issue resolution, etc.). 
• Financial and administrative responsibilities include meeting or exceeding account growth targets, overall account profitability, implementation, training and administration of software to client and sub-vendor supplier users 
• Benchmarking and reporting, and quarterly performance reviews for sub-vendor and supplier population.


• Minimum three years staffing industry experience in a vendor on-site or account management MSP role
• Proven negotiation skills are a must. 
• Requires excellent organization, interpersonal, verbal and written communication skills and the ability to deal effectively with suppliers / candidates at all levels. 
• Excellent troubleshooting and problem-solving skills are a must. 
• Requires ability to effectively multi-task and function in a fast-paced, team-oriented environment. 
• Flexibility to work across different time zones

Manpower can offer you:
• Attractive package 
• Structured induction and ongoing learning and development opportunities
• An experienced and supportive management team
• Private Medical and Life Insurance