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Receptionist for Clinic - Arabic Speaker

Job Description and Requirements

Job Description

 

A well-established wellness/medical center in Al Ain is looking for an Arabic speaking Healthcare Receptionist join their highly professional team on a full-time basis.
  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
 

Requirements

  • Arabic speaker mandatory
  • Has at least 1 year working as a Receptionist in a healthcare facility
  • Possess excellent Customer Service Skills
  • Has a great personality – warm, friendly, and outgoing
  • Speaks fluent English
  • Must be residing in UAE already
  • Must have experience with insurance and claims management