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Manpower group
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Regional Infrastructure Manager

Job Description and Requirements

Job description / Role

Our client is now recruiting for Regional Infrastructure Manager. 

Scope/Function

• Provide technical skills, planning and functional accountability as a key representative for infrastructure operations and projects within the global IT infrastructure team.
• Act as a subject matter specialist in the area of IT infrastructure with breadth and depth in several technologies, solutions and services
• Work in a team setting, sharing information and assisting other colleagues and business departments
• Manage the regional IT staff who deliver end user services and provide technical support, in collaboration with management and service provider, this role plays and integral part in infrastructure planning.

Principle Duties and Responsibilities

• Participate in IT architectural services (solution design, research of new technology, project architecture)

Responsible for the implementation, delivery and administration of IT Infrastructure services as required which include and not limited to:

• Network configurations, Network Monitoring/Optimization and Clean-up, Windows server Administration and Management including Virtualization, Active Directory Services,
• Service Administration, Wireless Network Infrastructure
• Assist in the provisioning of end-user services, including service desk and technical support services
• Review and recommend enhancements for delivering and infrastructure that will support current and future business system initiatives
• Provide support for network service, desktop, Active directory, network printing, serves and supported software
• Participate in IT project initiatives that may include solution design
• Ensure operational stability and reliability of the IT infrastructure that support the productivity tools and business systems of the company.
• Accountable for administering relevant IT General Controls associated within area of responsibility
• Comply all the company’s HR, Quality, HSE and all the company policies, procedures, processes, work instructions and guidelines
• Perform all other duties as assigned by Supervisor/Manager

Job Specifications

• Minimum degree or Diploma in Computer Systems or equivalent experience
• Minimum of 8 years experience supporting networks and Microsoft Windows infrastructure
• Strong knowledge of IT Infrastructure 
• Strong analytical, process communication and customer facing skills
• Proven technical documentation skills and ability to successfully collaborate with a group of systems and business professionals in a service- group capacity
• Proven ability to successfully collaborate with a group of systems and business professionals in a service-group capacity
• CCNA-Cisco Certified Network Associate; Wireless; Voice; CCNP- Cisco Certified Network Professional- Routing and Switching are a plus
• Knowledge and experience in Next Gen Firewall/ VPN configuration and management (Fortinet) are a plus
• Knowledge and experience in Solar winds monitoring tools, Microsoft System Centre, CommVault/Backup Software, VMWare/Hyper- V Administration and Management, Microsoft Azure and Office 365 including Sharepoint and Skype (telephony and presence), SQL, database 
• Administration and Management, Net App Administration and Management and ITIL Framework Exposure are a plus

Working Conditions

• Office based, flexible timing, Site visits under site conditions

Salary:
AED 25,000 to 30,000 per month inclusive of fixed allowances. 

Requirements

• Display thought leadership and have a coaching mentally toward staff development.
• Display the confidence to identify problems and provide solutions to them.
• Personal awareness, know strengths and limitations, understands the impact of behaviors and regularly undertakes reflective practice and identify these behaviors in others.
• Personal integrity: open, honest and inclusive
• Display enthusiasm for technology and for delivering incredible customer service to both our internal and external customers.
• Ability to work under pressure in a high demand service area.
• Takes personal responsibility for everything you do and the delivery of the solutions and services you provide and that the business desires, in order to achieve its corporate vision.
• Commitment to life-long learning and continuous professional development
• Ability to identify risk