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Data Centre Consultant - Senior or Intermediate Level

Job Description and Requirements

Principal Duties & Responsibilities

  • Contribute to complex solutions/engagements (Data Center migration, Replatforming)
  • Help define and execute the Migration process
  • Assess migration feasibility, identifying dependencies & common infrastructure platform components
  • Engage with Business, infrastructure, security and IT operations teams at a customer and identify repeatable patterns to drive profitable outcomes for both the customer and Dell Technologies
  • Work with large scale architectures and assist customers and other consultants define collaterals and artefacts that adhere to Dell Technologies best practices.
  • Ensure solution/engagement meets Dell Technologies governance and quality standards
  • Support programme/project manager in the successful delivery of the solution/engagement
  • Contribute to developing of the data centre practice by sharing and actively participating
  • relationship.

Key Candidate Attributes

  • C-Level communication skills
  • Pro-active and can-do attitude
  • Complex problem solving and negotiation skills
  • Listening, requirement gathering skills
  • Very good interpersonal skills that allow the candidate to interact with clients, stakeholders, and colleagues
  • Ability to work independently with minimal supervision
  • Ability to adapt quickly to varying client cultures, workplaces, and project and role assignments
  • Desire to expand and deepen current knowledgebase
  • Proficient in managing expectations and establishing credibility for oneself and Dell Technologies
  • Proven sense of urgency when dealing with client and internal requests
  • Understand and own the program technical scope

Mandatory Knowledge, Key Skills and Experience

  • Typically requires 5+ years of related experience for Intermediate Level and 8+ years or related experience for Senior level.
  • Expertise as an IT transformation consultant
  • Solid IT infrastructure experience (servers, storage, network, application, security, Data Protection, BC/DR)
  • Demonstrable experience of managing customer relationships / consulting experience
  • Proficiency in IT hardware, software and operating systems environments
  • Ability to spot technical risk and issues, and propose mitigation plans
  • Structured and process driven approach with great attention to the details.
  • Experience in projects on integrated multi-tier solutions and in large data Centre migrations.
  • Excellent Presentation skills including the development and delivery of materials
  • Exposure to running effective workshops and achieving desired outcome
  • Knowledge and working experience of Data Centre technologies and processes
  • Broad knowledge of infrastructure technologies across server, storage, networks and management technologies with a strong appreciation of cloud strategies, tools and technologies
  • Working Knowledge of Software Defined Data Centre (SDDC) and software-defined storage architectures
  • Consulting experience in service provider area or on innovative platform projects (big data/mobile/social media project)

Highly Desirable Knowledge, Skills and Experience 

Due to a diversified project base, five or more of the following highly desirable items may be advantageous in a Dell Technologies career:

  • Consulting experience within tier 1 IT consulting firms and Solution providers
  • Knowledge of Dell Technologies product portfolio
  • Demonstrable experience in Microsoft, SAP or Oracle products
  • Fluency in languages other than English
  • Delivery of, or experience gained on projects worth 5M USD
  • Certified in ITIL V3 Foundations level or TOGAF foundational level
  • Experience in Automation and orchestration projects
  • Experience in Development and/or support projects of IT Service Catalogues
  • Experience around Cloud and virtualisation assessments and strategy design
  • Experience producing enterprise transformation and migration plans, detailed instructions and schedules