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A360 Performance Manager - Qatar

Job Description and Requirements

A360 Performance Manager - Qatar

Deliver business value through Right and Fast partnership 

The A360 Program Manager, Qatar, is responsible for the strategic leadership of the Service / Support Team ensuring contract management, delivery and execution of all Assurance A360 activities and the acheivement of all agreed metrics and customer interactions linked to it. 

Responsibilities

  • Provide strategic Leadership to a multi-disciplined team consisting of an FSM, CM & FOL plus Service, Projects & Support specialists dealing with complex technical equipment and a highly-sophisticated range of products and services.
  • Ensure the organization achieves its strategic growth objectives through attracting, developing, rewarding & retaining the necessary skills and resources in the A360 Qatar Shell GTL domain.
  • Work with the Field Service Manager & Field Operations Leader to develop and establish an operational plan to provide the path for the operational processes i.e. Applicable CRM and SAP.
  • Communication with the Customer in accordance with a contract specific Communications Plan (supported by Stakeholder Analysis and RASCI).
  • Support the Service team in resolving incidents and troubleshooting of problems (including an escalation process for the customer).
  • Partner with the FSM to manage the close out of corrective actions (internal and external) by identifying the root causes and updating procedures to reflect improved ways of working.

Use your strategic thinking to help anticipate problems, recognize and eliminate barriers 

Lead and maintain an optimized program management operating system for specific business segment programs 

Bring the best global thinking to your own organization and region to understand technology and management concepts required for Honeywell products and processes

Created with SnapCustomer RelationshipsUnderstand technologyRisk/OPP development and managementProject PerformanceYOU MUST HAVE

  • Bachelor's Degree in Engineering
  • Extensive experience working within a similar industry with proven technical knowledge of Honeywell products

WE VALUE

  • Create specific action plans
  • Demonstrated technical management and leadership abilities. (Conceptualise, develop and execute)
  • Finance – strong understanding of Profit & Loss statements.
  • Experience in Service and Project Management methodologies.
  • Knowledge of appropriate Business, Engineering, Field and Supply Chain principles.
  • Excellent Communication skills – oral, written and presentation. (English)
  • Enhance customer relationships
  • Understand technology
  • Some experience in engineering
  • Experience in assembly fabrication
  • program management skills
  • Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done, do things before being asked by others or forced to by events.
  • Ability toconveysubtle or complex messages clearly, as appropriate for the topic and audience.
  • Demonstrated Earned Value Management skills

INCLUDES

  • Some Travel Required
  • Continued Professional Development

ADDITIONAL INFORMATION

  • Category: Engineering
  • Location: Al Whada Street 391,Amwal Tower,5th fl., Al Wassar Area 61, P.O. Box: 63757, Doha, AD DAWHAH QAT
  • Exempt