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IFS - Office Management, Executive Assistant

Job Description and Requirements

Job description / Role

Line of Service
Internal Firm Services

Specialism
IFS - Internal Firm Services - Other

Management Level
Associate

Job Description & Summary
To provide support and day-to-day administrative assistance to the allocated partners, directors/critical roles within the firm.

Financial
- Adhere to budget

Customer
- Diary management
- Manage demanding diaries, ensuring efficient scheduling of meetings, coordinating with all relevant parties to ensure the best possible use of time and resolving clashes/conflicts appropriately
- Ensure Executive get to meetings on time with appropriate documentation
- Act as backup in managing other Executives’ diaries when their Assistants are not available
- Call management
- Handle and screen calls for Executive
- Take and pass messages to Executive in a timely manner
- Monitor Executives’ email inboxes when they are out of the office or at meetings and take action as necessary
- Assist other EAs during busy periods Internal Process
- Meetings
- Pro-active planning for meetings and follow up actions (documents, papers needed…)
- Organise local internal and external meetings, including organising catering, IT requirements etc.
- Meet and greet visitors
- Partner and Executive general admin
- Develop understanding of PwC standards and formats
- Proofread and edit documents when required i.e. presentations, proposals, letters
- General filing
- Keeping Executive own contacts databases/business card storage up to date

Learning and Growth
- Exercise confidentiality, discretion and personal sensitivity in all aspects of the role
- Comply with PwC policies and procedures in all aspects of the role
- Build network of strong working relationships both internally and externally
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

Requirements

Education
- Bachelor’s degree

Language
- Proficiency in spoken and written English, Arabic is an advantage

Overall Experience

- 1-2+ years experience in an administrative role
Specific Experience
- Experience with a professional services firm is an advantage

Knowledge and skills
- Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
- Good oral and written communication skills
- Good interpersonal skills and intrapersonal skills
- Must possess a professional telephone manner
- Demonstrated ability to work under pressure
- Demonstrated team player and dedication to provide high level of service
- Must possess a warm, friendly and professional demeanor
- Knowledge of administrative systems and processes
- Ability to use Google including G suite
- Must possess good keyboard skills (at least 55wpm)