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Sr Field Service Technician

Job Description and Requirements

Sr Field Service Technician - Kuwait

Deliver business value through Right and Fast partnership 

The purpose of this position is to perform and provide counsel on expert emergency, maintenance, testing, and start-up technical support across any type of electrical or mechanical equipment, systems and subsystems from simple to moderately complex in nature. Performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software. 

Responsibilities

  • Service and maintenance of Honeywell and third party equipment (as per trade expertise).
  • Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in air-condition and mechanical equipment.
  • Prepare the shop drawings and application projects specifically for SLJs.
  • Supervision of field installation, cabling in SLJs.
  • Determine equipment and accessory needs for implementation and inform FSE or FSS in time.
  • Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients.
  • Ensure delivery of value to Honeywell clients and customers.

Created with SnapInspect for QualityInstall or Repair Work OrdersProvide Customer SupportYOU MUST HAVE

  • Minimum Associates degree or technical trade school diploma.
  • Previous work experience servicing HVAC, Fire, Security or access entry and alarm systems.
  • Honeywell product knowledge.
  • Fluency in written and spoken Arabic

WE VALUE

  • Ability to interact and build relationships with customers.
  • Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role.
  • Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer’s requirements.
  • Must be able to work with limited supervision and direct contractors or other service technicians.

INCLUDES

  • Continued Professional Development

ADDITIONAL INFORMATION

  • Category: Engineering
  • Location: Al Nakib Bldg, Abu Bakr Al-Sadeeq St, PO. Box 20825, Kuwait, KWT 13069 KWT
  • Nonexempt