International Medical Corps (IMC), Jordan
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Case Manager Mental Health

Job Description and Requirements

Job Description

Job Title:        Case Manager Mental Health

Reports to:    Case Manager Mental Health / Focal Point

Location:        Mafraq


International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.



  • Provide evidence-based psychological assistance to support clients and their families with mental health and psychosocial issues.
  • Remain up to date on evidence-based psychological interventions and advances in the field of psychology.
  • Remain up to date with professional development opportunities.
  • Support other psychologists as part of a peer supervision model.
  • Assist the case management teams in improving forms, care plans and mapping of community support services.
  • Take on team coaching and mentoring of team members.
  • Organize the development of initial care plan with focus on any immediate safety concerns.
  • Participate in case conferences, supervision and training opportunities.
  • Develop and deliver trainings for staff on topics relevant to psychological practice and case management.
  • Develop care plans that are individualized and mutually developed with the client.
  • Monitor on-going care plan development with special attention to safety issues.
  • Work as part of a multidisciplinary team and coordinate with internal and external stakeholders.
  • Conduct risk assessments and advise staff on carrying out risk assessments and the development of safety plans.
  • Coordinate the provision of case management and psychosocial services to patients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
  • Conduct caregiver/parenting skills training where appropriate.
  • Conduct awareness activities and engage with the wider community on promoting emotional wellbeing and positive mental health.
  • Evaluate client satisfaction and quality of care provided.
  • Offer direct therapeutic support for clients referred.
  • Perform other job-related duties as requested by Supervisor.

Qualifications Required:

  • Master degree in psychology.
  • Experience with an NGO (preferred).
  • 1+ years’ experience in mental health.
  • Good in English language, speaking and writing.
  • Excellent interpersonal and communication skills.

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to JD will be discussed and agreed

 You can apply by sending your CV to the HR Department:, mentioning the title and position location in the email subject line.

Deadline for receiving applications is on 22nd of April 2019