International Rescue Committee
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ECD Data Collectors - Interviewers

Job Description and Requirements

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.


Since 2007, IRC has worked with refugees and other vulnerable populations in Jordan.  IRC’s current programs in Jordan focus on urban interventions in the north that address gender-based violence specifically violence against women and girls for Syrian refugees and host community members as well as reproductive health care to Syrian refugees through two clinics based in Ramtha and Mafraq, and having mobile outreach health teams in both Mafraq & Irbid, and Economic Recovery & Development program. In 2013 IRC also started with Early Childhood Development programming addressing the needs of unaccompanied & separated children (UASC) and alternative care arrangements in Zatri and Azraq camps.

In Mafraq, Irbid, Ramtha and Azraq Refugee Camp, the IRC is implementing a program to support caregivers of young children through a play-based home visiting intervention. High-quality ECD programs provide the foundation for children’s future academic success, health, prosperity and wellbeing. A large body of scientific evidence emphasizes the need for increased investment in early childhood, particularly for children experiencing conflict, crisis and displacement; these children are extremely vulnerable to the long-lasting effects that prolonged stress has on the developing brain. This program will contribute vital research to the evidence-base for the implementation of ECD in emergency responses.


The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. At-work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. IRC reaches over a million children annually with education and child protection programs in 25 countries around the world.


Job Overview/Summary: The overall goal of this study is to apply survey and observational and qualitative measures to obtain information about participants in the home visit program of an early childhood development initiative in Jordan, which targets caregivers of children ages 0 to 3. This program aims to collaborate with caregivers of children 0-3 years old about how to effectively interact with children in order to foster cognitive and socioemotional development.  As part of this study, The IRC is recruiting two (2) qualitative interviewers who will contribute to the collection of qualitative data. As part of the mixed-methods research project Home Visit Pilot Study, we will conduct interviews with caregivers and home visitors. Under the supervision of the New York University (NYU) Qualitative Research Director and the IRC Research Manager, the interviewer will ask questions, follow a semi-structured protocol, conduct participant observations, assist in facilitating focus groups (with incorporation of peace circle approach), record audio of interviews, and help to transcribe and translate the interview recordings.



Major Responsibilities:


  • Attend training: Researchers from NYU will coordinate with the interviewers to prepare for training by reading a couple documents on the project and qualitative research. Training will likely be June 9 – 20, 2019, so applicants should be available at this time. Online training may occur before that. The training will focus on the objectives of the study, equipment, qualitative data collection skills, research ethics compliance, and IRC policy.


  • Conduct, document, and submit high-quality documentation of interviews with caregivers and home visitors:
    • The interviewers will be expected to coordinate with IRC staff in order to schedule interviews and coordinate travel to the site (transportation allowance included in daily rate).
    • The two interviewers will also collaborate in all of their activities, to ensure comparability across interviews and the best use of travel, time and other resources. 
    • Interviewers will conduct interviews using provided interview protocols; record the interviews using provided audio equipment; and compile field notes and participant observation;
      • In each interview, the interviewer will need to explain interview objectives and procedures to interviewees, interpret interview questions to facilitate interviewees' comprehension, while adhering to ethical guidelines.
      • Report to Qualitative Research Director any questions that are consistently confusing or not generating desired information.
      • Produce an audio file for each interview that is audible for all participants and the interviewer; accurately compile and log these audio data; operate and take responsibility for IRC technology assets according to IRC Supply Chain policy.
      • Identify and report problems in obtaining data to Data Officer and Research Manager.
      • Communicate and meet with supervisor at timely regular intervals to submit completed assignments and discuss progress.
  • Transcribe all interviews conducted in Arabic language.
    • Using the audio recordings, the interviewer will transcribe all interviews conducted in Arabic. 
    • The interviewer will then translate these transcriptions into English.



Key Working Relationships:

Position Reports to: ECD Research and Data Officer, Project Assistants.

Position directly supervises: none.


Indirect Reporting: Regional Research Lead, ECD Research Manager.

Other Internal and/or external contacts

Internal: Filed manager at Mafraq, Irbid.

External:  none.


Job Requirements:

Education: Higher Education degree in Psychology / Sociology / Social Work / Education / Public Health or a relevant related field.


Work Experience: 1 year or more in monitoring, data collection, interview administration with adults, analytical and/or social services, with interview administration with parents/caregivers experience and interaction with beneficiaries strongly preferred.

Demonstrated Skills and Competencies:

  • Data Collection – Knowledge of how to collect data in face-to-face interviews. Knowledge and experience in qualitative interviews using semi-structured interview protocols, and ethnographic methods preferred.
  • Experience working with refugees or immigrant populations and/or in Northern Jordan preferred.
  • Active Listening — close attention and listening, asking open-ended questions, avoiding closed-ended or leading questions, ability to achieve rapid and good rapport with interviewees.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Time Management — Managing one's own time and the time of others.
  • Strong attention to detail.
  • Ability to work independently as well as in a team.



Language Skills:  English and Arabic



Deliverables:     -      Successfully attending the trainings and achieving reliability.

  • Delivering and documenting the assigned number of interviews and home visits.


Payment will be monthly based on timesheet and deliverables. Tablets will be distributed to data collectors and are considered under the full responsibility of the data collector. In addition to that, any damage or loss of the device will result in the suspension of payment.



Working Environment: The position is based in Amman (during training period), with Mafraq Camp visits).

Assessors will be paid based on the total amount of working days per month.


The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.