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Health Officer, Community Health programme

Job Description and Requirements
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JOB TITLE & Position
The Health Officer will be responsible to coordinate the community health programme, using social behaviour change communication (SBCC) to promote healthy behaviour change with individuals, families and communities, to identify vulnerable Syrian refugees
or Jordanians requiring cash for health and to liaise with health facilities related to the cash for health programme.
The Community Health Programme focuses on reproductive health, infant and young child feeding practices (IYCF), exclusive breastfeeding, anaemia prevention, outbreak prevention, psychosocial support, noncommunicable diseases (NCD), sexual and gender based violence (SBGV), referrals and cash for health.
Community-based organizations (CBOs) are incorporated into the community health program and are capacity built to deliver components of the Medair community health program independently. 

LOCATION Based in Amman with frequent field visits to project locations. 
REPORTING TO Health Project Manager or his/her designee

Coordinate, facilitate, monitor and supervise the community based promotion, mobilization, referral and cash for health activities related to the Community Health Programme in line with the programme objectives.
Provide practical and technical guidance to the community health outreach teams in the project area.

The Community Health Programme targets boys and girls, pregnant and lactating women and their families, and men and women of reproductive age within the Syrian and nonSyrian refugee and Jordanian host population. 


Medair Health Project Manager, Medair Jordan Health Advisor, Medair Logistics and Finance staff
UN agencies, technical working groups, Ministry of Health, other NGOs active in nutrition/health/community/SGBV/cash for health/PSS/NCD’s/cash for health


  •  Responsible for community sensitisation and mobilisation regarding reproductive health, general health prevention, psychosocial support, hygiene education in close consultation with the Health Project Manager
  •  Responsible for the selection and training of Community Health Volunteers (CHV) in close consultation with the Health Project Manager
  • Provide technical support and supportive supervision to the CHV’s.
  • Assist in the implementation and oversee the CHV’s to select beneficiaries for the cash for health component in the Northern Governorates of Jordan
  •  Responsible for verification and follow up of beneficiaries who are in need of cash for health
  • In close consultation with the Health Project Manager and health manager, responsible to assist in the selection, capacity building and supervision of local Community Based Organizations (CBSs)
  •  Responsible for training, set up and monitoring of peer support groups, care groups and psychosocial support groups implemented by CBO staff
  • Adhere to and maintain timely monthly reporting system and ensure that the monthly report on health promotion activities is completed and shared with the Health Project Manager, including collection of weekly data from CHV’s and CBOs
  •  Ensure close collaboration with coordinators from other NGOs and working groups where necessary

Community preparation / liaison

  •  Establish relationship of respect and trust with communities in close liaison with the health facilities and CBO`s
  •  Liaise and coordinate with other agencies, partners and MoH on referrals that are made through the community programme.
  • Promote the programme within communities, especially integrating community leaders and decision makers
  •  Identify and select suitable CHVs in coordination with Health Project Manager.
  •  Coordinate and liaise with existing societies and community based organizations in project area


  • Assist the Health Project Manager in developing a plan for training and refresher training for CHVs
  •  Set up and conduct trainings and refresher trainings on reproductive health, infant and young child feeding practices, exclusively breastfeeding, anaemia prevention, outbreak prevention, psychosocial support, sexual gender based violence, NCD’s, referrals for cash for health, open data kit (ODK)/data entry on tablets.

Supervision and Management

  • Line manage Community Health Volunteers involved in the Community Health project
  • Supervise and support the activities of the CHVs , including ones in CBOs
  • Ensure that appropriate health education is given to the beneficiaries in a respectful manner
  • Ensure that vulnerability criteria are used correctly to select beneficiaries for the cash for health programme.
  • Keep records of supportive supervision and document any actions requiring follow up related to the activities of the CHVs
  • Establish and support a functioning referral system to relevant health services
  • Build relationships with CBOs, authorities, communities and CHVs and support negotiation and problem solving when needed
  • Write weekly and monthly reports on community mobilization activities according to Medair standards

Data collection and Open Data Kit development

  • Develop appropriate Open Data Kit (ODK) forms in collaboration with the Health Project Manager.
  • Train CHVs on using ODK on tablets
  •  Ensure data analyses on a monthly bases

Other Responsibilities

  • Provide input into planning for future projects, proposals and report writing
  •  Assist in carrying out assessments/surveys baseline household surveys
  • Attend and participate in coordination meetings related to community health, and other meetings as required on Medair’s behalf and as delegated by the Health Project Manager. Represent Medair and feedback to the Health Project Manager
  • Ensure that gender and protection are mainstreamed in the programme

Staff Interaction

  •  Attend regular staff meetings and contribute in discussions regarding the programme
  • Willingness to support other Medair programmes when required.


  • Medical/Nutrition/Nursing Diploma or Degree


  • Degree in community health/ master public health

Work experience:

  • 2 years of relevant work experience


  • 1 year experience with NGO’s, community promotion/community based interventions/SBCC/cash for health, previous work with Syrian refugees and/or non-Syrian refugees and vulnerable Jordanians
  • Experience working with CBOs would be advantageous


  • Fluency in spoken and written English; Arabic native speaker

IT :

  • Good working skills with Word, Excel, and use of Outlook for e-mail


  • Use of Outlook
  • Use of Open Data Kit (digital tool to collect data)
  • Use of Access 



  • Self-motivated, desires to serve the community, especially refugees. Willing to be trained and to learn new skills. 

Team building:

  • Team player with good inter-personal skills
  • Attitude to mobilize community and capacity building of others
  • Enjoys working within an international team


  • Previous experience working with international teams


  • Flexible and willing to work under pressure
  • Creative, open minded and flexible
  • Willing to work with and serve refugees as well as vulnerable Jordanian host population

Technical expertise: 

  • Skills in social behaviour change communication programming
  • Good numerical, report writing and administration skill


  • Experience in community health programmes

Management and Leadership:

  • Able to lead a team of Community
  • Health Volunteers from different locations


  • Experience in team leadership and management

The position requires frequent travels to field locations in different Governorates of
Northern Jordan. The Community Health programme focuses on rural areas with refugee
population as well as host communities.

Duration 5 -12 months, intention to extend based on performance and funds
Starting date ASAP

Interviews will be conducted in English.
No show for the interview without prior notification will lead to disqualification for the interview process.
Recruitment process will be closed once suitable candidates have been selected.