Humanity & inclusion (the new name of handicap international).
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Job Description and Requirements



TITLE: Meal Manager South Syria Hub

PLACE: Amman- Jordan


Based in Amman, Jordan, under the line management of Area Coordinator, the MEAL Manager will be responsible for the implementation of HI’s Project Planning, Monitoring and Evaluation policy in South Hub. This will require the monitoring and evaluation of the various programmes which include global rehabilitation services, psychosocial support, distribution of core relief items, mine action, inclusive livelihoods and inclusive health.  Furthermore, the MEAL Manager be responsible for the organisation and coordination of rapid needs assessments and the reporting of such in addition to on site and post distribution monitoring of distributions. 


Line manager: Area Coordinator, South Hub

Functional links: MEAL Coordinator and MEAL Manager in the Syria Coordination Team


Under the supervision of the Area Coordinator and in close coordination with the MEAL coordinator, Programme Managers (PMs) and Information Management Officers (IMOs):

  • To ensure and support the qualitative monitoring and evaluation of activities
  • To ensure the implementation of appropriate and relevant tools and processes in support of monitoring, evaluation, accountability and learning

Responsibility 1: Monitoring


  • Ensure consistent implementation of monitoring and reporting tools and processes and provide feedback to coordination on the appropriateness and relevance of such tools and processes
  • Develop ToRs including budgets and timelines for monitoring and rapid needs assessment missions
  • Train and support third party monitoring consultants in performing monitoring missions ensuring that they are compliant with the ToRs
  • Organize, coordinate and oversee all third party monitoring activities especially in relation to distribution of core relief items (pre distribution monitoring, on site monitoring and post distribution monitoring)
  • In coordination with the PMs, organize, coordinate and oversee all rapid needs assessments (RNAs)
  • Produce quality written monitoring and RNA reports in a timely manner
  • Support as required the IM officers and programme teams with the monthly analysis of data and reporting;

Responsibility 2:  Evaluations


  • Coordinate with the PMs in planning, implementing and reporting on evaluations e.g. KAP surveys, ensuring that the tool kits are well understood, modified if necessary and used correctly
  • Train third party monitors in conducting programme evaluations

Responsibility 3: Quality management  


  • Support the implementation of the Planning, Monitoring and Evaluation policy by:
  • Providing training on the policy to any new project staff arriving in the hub
  • Implementation and monitoring of the quality framework matrix
  • In coordination with the MEAL coordinator, conduct project reviews in south hub as part of the implementation of the institutional policy on Planning, Monitoring and Evaluation
  • Contribute to the identification and implementation of diverse and innovative approaches to MEAL

Note that this job description must remain flexible, to respond to additional tasks or changes as identified by the line manager








  • Project management / epidemiology / statistics
  • MEAL studies

Experience (type and amount of experience) :



  • Minimum 3 years of professional experience in field related to the position (Program, PM, MEAL).
  • Good understanding of M&E and of information management
  • Project monitoring, experience in management of large datasets, experience in survey design


Skills (knowledge, abilities required for the position, refer to skills repository document) :


  • Fluency in oral and written English is compulsory
  • Good IT skills



Personal qualities:




  • Strong level of analysis
  • Strong level of autonomy and initiative
  • Strong organizational and reporting skills
  • Strong interpersonal and intercultural skills
  • Ability to work under high pressure
  • Diplomatic and able to work collaboratively in a team


  • High level of motivation and proactivity
  • Ability to deal with rapidly changing context and plans.