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Roaming Expert

Job Description and Requirements

Mission:

 

Managing and developing Roaming Services revenues

 

Key Accountabilities:

 

  • Develop the strategy, roadmap, design, evaluation, launch and rollout of Roaming services and offers for Consumer and Enterprise customers.
  • Manage the overall product lifecycle of Roaming offers.
  • Increase profitability of Roaming services.
  • Develop technical specifications and marketing briefs for Roaming offers and products, features or service enhancements.
  • Conduct regular market research and CBM campaigns to maintain high technological and market value level in comparison to world leading Roaming services offerings.
  • Put in place product monitoring procedures to ensure that all product launches meet the stated proposition.
  • Work with ITN department to plan and implement Roaming products and services enhancements to the existing services portfolio in all ITN systems (billing, reporting, etc).
  • Follow up the projects that are related to Product and Service development.
  • Ensure advertising (ATL/BTL) campaigns clearly identifies the correct propositions, in conjunction with Marketing Communication teams.
  • Work with Marketing, Sales, Regulatory, Strategy, Finance departments and others, to develop pricing models which will be in line with revenue targets.
  • Carry out trainings to ensure that Sales and Sales Support are adequately trained on Roaming Services.
  • Negotiate commercial WS roaming deals and manage relationships with preferred operators.

 

Qualifications & Competencies:

 

Education & Experience:

 

  • Minimum 5 years of work experience, 3 of which are within a telecom company in a similar role where developing products and services has played a significant role.
  • Must have experience of product development and management life cycles.
  • A bachelor degree in Marketing or any relevant and applicable field.

 

Competencies:

 

  • Extremely strong analytical skills.
  • Excellent communication skills, written and verbal with experience at presenting.
  • Fluent English and Arabic.
  • Strong Planning & Solution Designing skills.
  • Creativity and Innovation.