Mercy Corps
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Individual Consultant

Job Description and Requirements


The Advancing Adolescents program, funded by the Government of Canada, began in 2014 within the regional No Lost Generation (NLG) initiative, an initiative aiming to prevent the loss of an entire generation to the effects of war, violence, and displacement. The program was designed in response to growing evidence on the pivotal role that the adolescent years play in shaping social behavior and relationships over time, decision making skills, as well as attitudes around the use of violence.    

The program, Advancing Adolescents, primarily enhances young people’s emotional development and mental health, recognizing that psychosocial well-being is not an activity but a holistic process that includes community engagement and requires programming that works alongside young people, their families and their communities.  Funded by Global Affairs Canada (GAC), the program targets vulnerable youth aged 12 – 19 years of different status (host communities, refugees and IDPs) and supports them by promoting learning and psychosocial resilience, building social understanding and peace, re-establishing goal planning for the future and developing livelihood pathways. It utilizes the profound stress and attunement (PSA) model that uses neurological science to understand the impact that long term stress has on the emotional brain.  With the continued responsiveness and improvement of the program, the program was expanded to mitigate social tensions between hosts and refugees, particularly over economic resources, in some instances through addressing livelihood opportunities, conflict mitigation capacity and local government capacity. It engages vulnerable and conflict affected adolescents and youth, with the aim of strengthening their well-being and better preparing them for the future.  

The program focuses on three interlinked expected outcomes: 

  1. Adolescents and youth demonstrate improved psychosocial well-being, are supported to pursue personal goals, have increased social capital and have improved access to safe spaces 
  2. Community has sustainable capacity and networks to support and protect adolescents and youth 
  3. Adolescents and youth are better prepared to enter the workforce with enhanced technical skills and improved awareness of labor market realities   

Purpose of consultancy:

The purpose of this evaluation is to examine the impact of the program through operationalization of Mercy Corps’ Profound Stress and Attunement framework. Moreover, the evaluation will measure the impact of the program and explore ways to improve it, specifically as it relates to the 1) effectiveness in enhancing youth and adolescents’ resilience and psychosocial and emotional wellbeing through different courses, and 2) analyzing the value of incorporating a parenting component into the program; and 3) effectiveness and efficiency of different partners implementation methods. 

More specifically the evaluation aims to answer the following questions: 

  1. In what areas was the programme most effective in terms of courses and geographical areas in relation to wellbeing (CYRM, AYMH, HII)?
  2. Does the parenting program impact youth’s intra-family relationship in both cases where only parents enroll in the programme and when both parents and children undertake activities in the programme?
  3. Did the mentorship model contribute to enhancing youth wellbeing?
  4. How effective were community initiatives in enhancing sense of value in the community? 
  5. How effective was the programme in achieving community level change (Conduct community endline survey) 
  6. How effective was the foundation training in providing coaches and mentors with the sufficient knowledge and skills to deal with vulnerable youth? 


The deliverables expected in the undertaking of this evaluation include, but are not limited to, the following: 

  • Inception report, detailing the methodology, sampling approach, and the work plan 
  • Draft report for each phase of the research: Phase I and Phase II 
  • Presentation of initial findings to the team
  • Final report with an executive summary and visualizations
  • All raw data collected (quantitative databases and qualitative interviews notes and transcripts)    

Timeframe / Schedule:   

It is anticipated that the evaluation is conducted over a total period of three (3) months, to begin in August 2019, with the submission of the draft report no later than October 31th, 2019. The final submission is expected to be finalized by November 30th, 2019.


Level of effort (days)

Due date

Inception: Detailed work plan including: detailed methodology, methods for quantitative and qualitative data collection, data collection tools, sampling approach(es) 


4 - 8 August 2019*

Data collection tools review and edits


18 - 19 August 2019

Quantitative and qualitative data collection workshop


20 - 21 August 2019

Phase I: Quantitative**

Data collection


22 - 28 August 2019

Data Analysis


29 Aug - 3 September 2019

Phase II: Qualitative**

Data collection Phase II 


4 - 17 Sept 2019

Data analysis


18 - 24 Sept

Final Report

First Drafts for Phase I and II


25 Sept - 9 October 2019

Final Reports 


10 - 13 October 2019


45 days


*Flexibility on the timeline is possible
**Quantitative and Qualitative research can potentially be combined, keeping in mind that 31-November-2019 is a final deadline       

Required Experience and Skills:    

Required expertise includes extensive experience and expertise in psycho-social wellbeing, resilience, youth and/or livelihoods programs, especially in fragile, complex, and conflict-affected environments. In particular, the following specific areas of experience are essential: 

  • Experience conducting research in Jordan is an asset;
  • Minimum 7 years of experience in working with NGOs on Monitoring and Evaluation;
  • Minimum 3 years of experience in leading NGO projects evaluation;
  • Experience leading and implementing a large scale, mixed methods evaluations for psycho-social and economic development projects; 
  • Understanding of and ability to use a range of research approaches in line with accepted best practice, with demonstrable experience of implementing research of varying design, methods and approaches; 
  • Complementarity of technical expertise in the related subject areas;
  • Proven record of producing high quality evaluation reports;
  • Proven record of expertise, in both qualitative and quantitative methodologies;
  • Expertise in programmatic areas covered by the research: youth and /or psycho-social wellbeing and resilience
  • Knowledge of thematic areas covered by the research: in livelihoods/market development; 
  • Demonstrated report writing skills and experience;
  • Excellent spoken and written English and Arabic language skills;
  • Mercy Corps is seeking an individual National Consultant (not companies).    

Evaluation criteria:


Weighted score

Supporting documents (if applicable)



Proof of experience



Proof of experience

Past experience


Proof of experience


Offer price