Mercy Corps-Syria Response Office
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Finance and Compliance Manager

Job Description and Requirements


Program / Department Summary

Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.

General Position Summary 

Finance and Compliance Manager is a key member of the finance department, and, as such, supports all aspects of financial management of Syria program, working collaboratively with entire finance, program and operations teams, to ensure compliance with Mercy Corps internal policies and procedures as well as donor regulations. S/he works under the direction of the Finance and Compliance Lead and is responsible for general accounting and compliance functions, while working collaboratively with all field/hub teams to ensure that financial resources are used efficiently, and a wide range of operational needs of the country program is met.

Essential Job Responsibilities

1. General Accounts;

  • Daily management and oversight of the general accounting and compliance functions of Syria program, design and development of associated processes and workflows
  • Technical support to the field offices on the accounting and compliance matters, including answering daily questions, training new hires and providing orientation to program staff
  • Management of all accounting records, ensuring those are complete, accurate and properly safeguarded
  • Management of monthly standard accounting submissions to Mercy Corps Headquarters, including general ledger files, account reconciliations, expenditures by cost center/project and other financial information
  • Oversight and management of banking relations, staying abreast of local banking regulations and updates
  • Oversight of the remote banking function and extensive coordination with HQ and field teams to ensure timely processing of payments
  • Country cash flow planning and monitoring, ensuring timely coordination and submission of monthly cash flow projection report to HQ
  • Management and coordination of the payments through the Informal Money Transfer Agents (IMTA), active liaison and negotiation with IMTAs to ensure smooth and timely payments to the partners and vendors
  • Provide high quality financial reviews of financial transactions, ensure effective, transparent use of financial resources in compliance with Mercy Corps and donor policies and procedures, and train all finance and compliance staff on the same
  • Oversee maintenance of filing and archiving system for all financial records, both electronic and hard copies, ensure audit readiness at all times
  • Oversee payroll and taxation processes for Jordan and Syria based staff
  • Ongoing assessment of the internal controls and segregation of duties, updating Segregation of Duties Matrix as appropriate
  • Review and support of various level system set-up and staffing for the department. Perform regular skill gap analysis and provide recommendations to the Finance and Compliance Lead.
  • Assistance to Budgeting and Financial Analysis unit with budgeting and BvA processes as required
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission
  • Other duties as reasonably assigned

2. Time Management

  • Develop the capacity of the team, deepen understanding of their roles and assist with career development.
  • Assist team members with information, tools and resources to improve performance & reach objectives.
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Hire, orient and lead team members as necessary.

3. Strategy & Vision

  • Recognize opportunities for innovative action and create an environment of empowerment.
  • Set direction by prioritizing and organizing actions and resources to achieve objectives and contribute to country-wide strategy development.


Supervisory Responsibility : All General Accounting and Compliance staff (5-6 staff)


Reports Directly To: Finance and Compliance Lead


Works Directly With: Budgets and Financial Analysis Unit; Field finance teams; members of Operations, Program Managers, HQ Regional Finance Officer (with authority for technical financial matters) and others 


  Knowledge and Experience 
  • A BA/S or equivalent in accounting or finance required; advanced degree preferred.
  • At least 5 years of progressive financial management experience, and minimum 2 years of managerial experience in similar level position required, preferably in a large scale, complex programs
  • Experience in grants management and understanding of OFDA, EC, ECHO, DFID and other major donor regulations.
  • Strong accounting skills and experience, including management of the general ledger, journal entries, payroll, payables and balance sheet is required. 
  • Experience with online based accounting/financial management systems, Navigator experience strongly preferred. 
  • Experience of working with Informal Money Transfer Agencies and excellent negotiating and communications skills. 
  • Strong analytical skills, demonstrated experience with analysis and presentation of complex financial data, proven ability to translate technical financial data into informative reports.
  • Highly developed time management and prioritization skills and ability to meet multiple deadlines in high paced, fluid environment.
  • High attention to detail and ability to maintain quality work under any circumstance
  • Excellent oral and written English skills, effective verbal and written communication, multi-tasking, organizational and prioritization skills.
  • Ability to work effectively with an ethnically diverse team in a sensitive environment. 

Success Factors: 

  • The successful candidate will have an ability to interact effectively across international and national program and finance teams successfully, both in a managerial as well as training capacity.
  • S/he will be able to support programmatic objectives with timely and meaningful financial information, have a demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities.
  • An impeccable professional standard of finance and procurement ethics and the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential.
  • The Finance Manager must be willing to travel regularly to Mercy Corps field offices and project sites.
  • The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

The deadline to submit your application is March 14th, 2019

“Fostering a diverse and open workplace is an important part of Mercy Corps’ vision, and we encourage people from all backgrounds, especially women, to apply.”

Only short listed candidates will be contacted for an interview.