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MG Motor
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Service Advisor

Job Description and Requirements

Requirements:

  • Fresh Graduate

  • Bachelor degree or Diploma of Mechanical Engineering

  • Excellent English and Arabic spoken and written

 

Accountabilities:

  • Greeting customers and scheduling service appointments

  • Cataloging customers concerns and comments

  • Writing service orders and descriptions of problems and repairs

  • Translating customers’ repair problems into standard repair terminology

  • Explaining repairs to customers

  • Test-driving vehicles to confirm service repairs

  • Estimating the cost and time needed for repairs

  • Handling customer complaints