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Senior Advisor, Services Project/Program Management

Job Description and Requirements

Key Responsibilities

  • Responsible for the delivery of moderate complex, moderate risk projects and maintaining project quality, finances and focus.
  • Reviews and validates statement of work (SOW).
  • Responsible for the delivery and daily management of activities, which are coordinated with Dell employees or Partner Resources.
  • Controls the financial compliance and manages the cost budget and the impact of change requests on cost budget for the projects.
  • Completes weekly and quarterly forecasts of revenue and utilization.
  • Participates in customer discussions regarding budget, risk and impact of changes.
  • Point of contact during the project for all aspects of the engagement.

Essential Requirements

  • ISM & ITIL Certifications
  • 8+ years of related experience
  • Fluent French language capabilities (both spoken and written) are mandatory.
  • Bachelors degree
  • Strong ability to work in a team environment.
  • Strong proficiency in hardware, software and/or operating systems environments.
  • Strong technical aptitude.
  • Strong knowledge of the technical aspects of hardware/software subject matter.
  • Strong customer service skills
  • PMP or Prince2.

Desirable Requirements

  • Knowledge of Microsoft Project