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Senior IT specialist

Job Description and Requirements

We are searching for a Senior IT specialist 

Here’s what an ordinary day looks like, you will:

  • Installs, configures and maintains network related equipment’s (servers, switches, firewalls, VoIP gateways, Access Points etc,)
  • Maintains Database servers (SQL Server and MySQL) and Prepare Required Queries when needed
  • Supervise repair and maintenance Process of all IT gadgets
  • Supervise IT Asset management
  • Maintains Call Center Solution, VoIP Solutions, and any related equipment, services.
  • Providing technical solutions based on business needs
  • Cloud Exchange server administration
  • IT Tickets logging/Responding and categorization
  • CRM System Administration
  • Audit working systems and assess its outcome
  • Providing Technical consultations to the operational teams
  • Assist with on boarding of new users.

Requirements 

You’re going to need this to carry out this job:

  • 2-4 Years of Experience in IT field.
  • CCNA and MCSA Knowledge is a must.
  • Experience in designing, implementing, Monitoring and troubleshooting networks.
  • Firewall Management knowledge (Fortinet and Sophos XG/UTM Preferred).
  • Strong Problem-solving Skills, Communication Skills and incident Management.
  • Ability to handle business challenges and requirements into technical solutions.
  • PBX servers, VoIP device and IP Phones Configuration and Troubleshooting knowledge.
  • SQL Server and MySQL Database Administration knowledge.
  • Familiar with security Products Management.
  • Linux Knowledge is Preferred.
  • Ability to Choose and Implement solutions based on business needs.
  • CRM/ERP Systems Administration Knowledge.