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الهيئة الطبية الدولية- المكتب الإقليمي
هذه الوظيفة مغلقة

Regional MEAL Manager

الوصف ومتطلبات الوظيفة

 

TITLE: Regional MEAL Manager

LOCATION:            Amman, Jordan

SUPERVISOR:       Regional M&E Coordinator

 

 

BACKGROUND

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

 

JOB SUMMARY 


The Regional MEAL Manager will be based in Amman (Jordan) and will work closely with the Regional Monitoring and Evaluation (M&E) coordinator and the Programmes team in the UK HQ in the development and harmonization of effective monitoring and evaluation systems for all sectors to promote results management and evidence building activities for vulnerable populations. S/he will be involved in coordinating (both directly and through remote means of communication) and ensuring that information and data from ongoing programs are captured, documented, analyzed and reported in a results-based and timely manner for donors and internal purposes. Activities will also include the training and support of IMC staff on collection, storage, analysis, interpretation, and communication of data on a regional level for ongoing and future programming.


To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. 

 

 

GENERAL DUTIES AND RESPONSIBILITIES

  1. IMC’s policies, guidelines, and procedures
  • Mainstream the Global MEAL Guidelines across all related MEAL activities and at the field level.
  • Apply and adapt existing Global MEAL Guidelines, tools, and templates at the relevant stages of the project cycle.
  • Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
  • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.

 

  1. Project design and planning
  • Design and coordinate with country teams on needs assessment and situation analysis through various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure that needs assessment and project design are linked.
  • Support to country program and MEAL teams in the region with developing the results framework, support the program with developing the theory of change, logframe and MEAL plan including indicators for existing and new projects.
  • Identify the budget/resources needed for MEAL activities of projects.
  • Represent the organization in the MEAL and Assessment Working Groups promoting a positive image.

 

  1. MEAL system
  • In coordination with the Program Team and MEAL field Focal Points, implement a reliable participatory MEAL framework for the various missions in the region to ensure quality.
  • Follow full MEAL procedures and operating plans to develop harmonized data collection tools involving the different teams (project team, partners)
  • Ensure that AAP data is collected routinely throughout project cycle within all countries in region enabling evidence-based programming and corrective action.
  • Develop data gathering plans and harmonize data collection, analysis and reporting flows for projects in region.
  • Collaborate with the Mission’s information, communications and telecommunications (ICT) section to develop and maintain the MEAL technology system including updating, troubleshooting and promptly addressing all problems as they arise.
  • Conduct regular site visits to various offices or when required to monitor service provision and ensure data quality.

 

  1. Data quality management
  • Assess the quality of collected data for the indicators and ensure that data pitfalls and issues, are mitigated.
  • Coordinate with country MEAL team to ensure routine data quality audits conducted in different sites, compile results at the level of a project and develop actions plans to implement corrective measures.
  • Manage tools and methods for assessing data quality for all indicators at regional level.
  • Identify and locate backup documentation for reporting against indicators.

 

  1. Sampling
  • Use proper sampling (probability and non-probability) techniques taking into account desired power, type of evaluation (e.g. single point or multiple point; baseline vs endline), the objective of the evaluation (e.g. testing for change or getting a point prevalence), and budget limitations Ensure adherence to prescribed methodologies of sampling, data collection, and data entry.
  • Review the sampling approach proposed by an expert/consultant for any external assessment or evaluation.
  • Develop the sampling frame and calculate the sample size for population-based surveys.

 

  1. Qualitative and quantitative techniques
  • Develop and use different qualitative and quantitate methods of data collection including structured/ semi structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions and direct observations as an M&E tool.
  • Conduct trainings on quantitative and qualitative techniques for data collection for MEAL, program and interviewers with the region.
  • Keeping the social dynamics, manage errors/bias and strategy to minimize them and to ensure the data collected is representative of populations without power (avoiding over dependence on community leaders, local authorities, and/or government authorities as primary sources for defining communities' needs and preferences).
  • Coordinate the logistics of data collection, data management and ensure adequate resources are available.
  • Develop questionnaires for monitoring purposes and apply the different interview techniques (structured/semi-structured).
  • Develop database structures to store and manipulate quantitative data.
  • Conduct regular site visits or when required to monitor and assist partners in the data collection process to ensure data quality.

 

  1. Mobile and manual data collection
  • Determine the appropriate data collection tool based on the purpose, advantages and disadvantages of mobile data collection techniques.
  • Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)
  • Support in installing and configuring mobile data collection tools (OKD collect, Kobo collect, ONA collect, etc.) on smart phones or tablets and manage data on mobile servers (Kobo form builder, ONA form builder, etc.)
  • Increase capacity of other staff in developing XLS form and setting up mobile data collection.

 

  1. Data analysis, including use of statistical software
  • Apply standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
  • Support MEAL and the project/program team on conducting statistical analysis including descriptive (univariate and bivariate data analysis) and inferential analysis using statistical software.
  • Perform qualitative textual analysis and develop topical outlines (coding).
  • Triangulate findings from several qualitative and quantitative sources.
  • Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.

 

  1. Evaluation design
  • Support in developing TOR for internal and external baseline survey, mid-term evaluations, final evaluations and frame the different types of study questions such as barrier analysis, market analysis, and Knowledge, Attitudes, and Practices Surveys (KAP).
  • Identify the needed resources for evaluation, such as information, expertise, personnel, instruments, and budget.
  • Manage the administrative and logistic process of evaluations involving external evaluators.
  • Support in training and supervise data gathering of internal performance evaluation and design and synthesize the findings from participative evaluation techniques (actively involving affected communities in the evaluation exercises).

 

  1. Techniques for presenting information
  • Write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
  • Present information and ‘tell the story’ of the project to multiple audiences and decision makers based on the findings from the analysis and monitoring.
  • Verify report accuracy and presentation of information, including the use of appropriate graphs and tables.
  • Presents AAP data in simplified yet informative formats, depicting disaggregated community perceptions on quality of humanitarian actions and accountability commitments.

 

  1. Management and leadership
  • Support the Country Offices in identifying the human resources needs in MEAL.
  • Provide technical supervision and coordination of MEAL activities across the region.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

 

  1. Capacity development and training
  • Support regional M&E Coordinator to develop and deliver capacity building initiatives with identified programme and MEAL staff; Train technical focal points on M&E tools, database use and data interpretation to improve data for decision making;
  • Provide training based on identified gaps.
  • Provide coaching/mentoring of staff and on-the-job training to improve skills of the staff in MEAL.
  • Deliver intermediate-level training to the MEAL team and conduct a training on qualitative techniques for data collection for interviewers.

 

  1. Learning and knowledge management
  • Facilitate after-action reviews and lessons learned exercises, including data collected through CBFRM and other participative forms of community engagement and feedback collection.

 

  1. Community Based Feedback and Response Mechanism
  • Provide technical support to the team on establishing and maintaining effective feedback mechanisms for decision making, fully in line with commitments regarding accountability to affected populations (AAP), including IASC CAAP, CHS, and Sphere Humanitarian Charter
  • Implement and monitor the CBFRM, accountability initiatives, and practices across the Mission.
  • Lead the implementation of methodologies to consult communities on their preferences based on the operational context.

 

  1. Conflict Sensitivity
  • Support the implementation of the Conflict Sensitivity approach across program.
  • Monitor and report on IMC’s adherence to Do No Harm and the conflict sensitivity (Safe and Effective Humanitarian Response) approach at the field level.
  • Follow up with program teams to ensure the implementation of activities in line with Do No Harm and the conflict sensitivity.

 

  1. Perform other duties and responsibilities as required.

Skills, Qualifications, Experience and Attitude Required

  • Master's-level or a higher degree in social sciences, public health, statistics, or international development, with experience or background in M&E, epidemiology, public health, and health information management. 
  • Minimum of 4 years of applied experience with a humanitarian organization in designing, implementing, and overseeing monitoring and evaluation tasks.
  • OR/ Bachelor’s degree in social sciences, public health, statistics, or international development, with experience or background in M&E, epidemiology, public health, and health information management with minimum of 6 years of applied experience
  • Demonstrated experience in managing teams and building staff capacity within complex programing.
  • Experience in MEAL approaches for key donors is desirable. 
  • Can write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
  • Competency in using statistical software. EPI-Info, SPSS, and STATA are a plus.
  • Experience using software such as PowerBI, STATA, SPSS, MaxQDA, NVivo, Atlas.ti, DHIS2.
  • Experience with mobile data collection platform such as Ona, KoboToolBox.
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

 

Behavioral Competencies:

  • Communicate the organizational goals to the team.
  • Support innovation and organizational change when needed.
  • Have the analytical, conceptual, and strategic thinking skills.
  • Build collaborative relationships and foster teamwork.

 

Languages:

  • High level English and Arabic proficiency (Speaking – Reading – Writing).

 

 

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.”

This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Jordan, and any changes to JD will be discussed and agreed between signed below.

“International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.”