Reference number: 1745GLO

Posted on: Jul 15 2008

Location: Amman, Jordan

Career level: Junior (experienced non-manager)

Job type: Full time

Communities: Engineering | Telecommunications

Job Description and Requirements

Role Summary:

Working with a diverse range of communications technologies, computer networks and other complex platforms and support equipment to provide solutions for customers.

Job Responsibilities:

•Address urgent issues quickly.
•Work with developers to identify and resolve more complicated problems.
•Act as customer advocate in the product development process.
•Document required bug fixes, end-user feature improvements, and operations feature improvements.
•Provide complex and challenging support for Globitel’s underlying technologies.
•Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries.

Job Qualifications and Skills:

•3-5 years experience in Telecom.
•Bachelors Degree in Engineering preferably Telecom.
•IT Experience.
•Excellent command of English.