Job Description and Requirements
The position deals mainly with the following subjects:
1. Plan, forecast, report on sales, costs and business performance, according to company requirements.
2. Plan and implement advertising and promotional strategy and activities.
3. Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
4. Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers.
5. Manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.
6. Manage costs and overheads, and all factors affecting the profitable performance of the shop.
7. Liaise with and utilise support from suppliers, merchandisers and other partners as required.
8. Manage, maintain and report as necessary all merchandise and non-merchandise stock.
9. Manage upkeep and condition of all shop premises.
10. Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
11. Attend meetings and contribute to company strategy and policy-making as required.
12. Develop personal skills and capability through on-going training, as provided by the Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
13. Plan, forecast, report on sales, costs and business performance, according to company requirements.
14. Manage cash and payment systems in accordance with company procedures and policies
15. Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers.
16. Manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.
Main accountabilities:
- Sales generated by the model shop
- Profitability of model shop sales
- Efficiency of on-site training conducted
- Maintenance of targeted company image
Skills
- Excellent communication skills;
- Problem-solving skills and initiative;
- strong attention to detail and an investigative nature;
- Self-motivation and the ability to balance the demands of work with study commitments;
- Good time management skills and the ability to priorities;
- The ability to work as part of a team and to build strong working relationships with a wide range of people;
- The ability to make quick but balanced decisions;
- very good computer skills.
