RETAIL MANAGER, Luxury Retail

RETAIL MANAGER, Luxury Retail/Fashion
ND & Associates

• Responsible for the overall portfolio operations through the proper implementation of the retail policies and procedures, monitoring sales, brand performance & standards, sales improvement, team management and meeting customer satisfaction. 


Key Accountabilities 
• Manage the improvement of the commercial performance of the stores by increasing sales turnover. 
• Collaborates with the shop / Store Managers for the day to day retail management for proper guidelines to improve store presentation and excellent customer service. 
• Looks after overall operations of the shops and ensuring proper and smooth operations. 
• Discuss and agree with the commercial team the buying budget, prepare post buying reports and attend buying reviews. 
• Setting the income forecast, cash flow, targets for each shop. 
• Making a business plan and a marketing plan for the retail dept. 
• Controlling stock. 
• Supervises, evaluates the staff’s overall performance and prepares and monitors the staff schedule. 
• Holds a regular physical stock taking in all the shops and controls the stocks. 
• Looks after the safety and security of the shop. 
• Creating and designing windows displays 
• Looks after the merchandising of products and changing of the showcase at least once every two weeks. 
• Gives suggestions and feedback to the top manager with regard to prices, policy, special offers, promotions, upcoming events, etc. 
• Ensures that the Retail Operations Manual is adhered to by all the staff and the work is done according to the standards set in the Retail Operation Manual. 
• Suggests proposals for new policies to help increase sales. 
• Prepares and submits monthly report describing all retail business. 
• Attends management meeting of the Retail Department and reports on the overall operations. 
• Trains and develop staff on sales techniques, customer service and product knowledge / awareness. 
• Coordinates with other departments that provide service and support to the Retail Department such as Maintenance, Human Resources and Public Relations.

Skills

Skill Summary 
• Minimum of 5 years of experience in a similar role with a strong buying background in luxury retail. 
• Previous experience in luxury fashion with exposure to lady footwear’s products 
• Highly organized and ability to adapt to quickly changing priorities 
• Excellent written and verbal communication skills 
• Strong negotiation skills 
• Ability to work well with all levels of management, build partnerships and direct teams 
• Ability to develop and empower a team 


Key words: 
• Retail, Shop, Footwear, Shoes, Manager, General, Merchandiser, Buy, Buyer, Buying, Analyze, Analyst, market, Luxury, Menswear, woman wear, Fashion, Dubai, recruitment, nd, associates, nd & associates, retail, retails, fashion, designer

Company Profile

ND & Associates specializes in providing exclusive, experienced and skilled professionals ranging from Chief Officers, Division Heads, Directors and Managers, to Executives. To support clients in all business functions across the entire organisation, ND & Associates’ consultants are divided into two main divisions: 

1. Industry Specialisations (IS) 
2. Business Support (BS) 

Industry Specialisation (IS) 
Every organisation needs a specialized recruitment partner who understands the unique requirements of particular industries. For this reason, ND & Associates have specialist teams dedicated to serve the following key industry segments: 

· IT & Telecommunications 
· Engineering - Energy / Environment / Utilities / Construction 
· FMCG 
· Investment & Corporate Banking 
· Logistic and Supply Chain 

Business Support (BS) 
Our teams have the in-depth knowledge and experiences to serve our clients in these industries niches across all departments and skill sets. Therefore, in addition to the IS division, the BS teams have been set up to provide our long term partners with complete recruitment services to cover the following areas: 


IT • Finance • HR • Legal • Procurement • Office Support • Sales and Marketing 

SERVICES: 
Adopting a consultative approach, ND & Associates take a long term view to our relationships with clients, believing it is essential to understand our clients' unique strategic, organizational, financial and cultural context in order to deliver real value. 

We offer 7 customized solutions to meet all types of executive staffing challenges: 

1. Specialized Executive Search 
2. On-site recruitment 
3. Head hunting 
4. Mass recruitment 
5. Reference checks 
6. Localisation / Emiratisation 
7. Executive contracting solutions