Training & Development Specialist

The Senior Training and Development Specialist provides a professional training service within general policies and professional standards, in order to support the effective provision of high quality training services in the relevant country of operation, in line with the Organizational Development departmental strategies.

• Ensures the effective execution of work objectives in order to ensure the highest levels of performance are achieved
• Monitors and records training activities and programs’ effectiveness for training delivered in own area, as well as keeps track of training costs and participates in preparing reports to justify expenditures.
  • Prepares and coordinates all training sessions using a defined schedule.
  • Conducts assessment of training needs under the consultation of the Organizational Development Manager and HR Manager.
  • Administers, develops and assists store managers and assistant managers with regards to competency processes (performance management, development planning and succession planning).

Qualifications, Experience, Skills and Knowledge:

• University degree in Psychology, Human Resources or Business Administration.
• A minimum of 3 years experience in a similar field.
• Training retail experience is a plus.
• Well developed professional HR knowledge and expertise in own area.
• Good facilitation and training skills for different sizes of group attendees.
• Fluent in written and spoken English.
• Strong communication skills.
• Computer knowledge.