Marketing Manager - CRM

We are recruiting a Marketing Manager – CRM & call center to work at the Marketing Division of Abdul Latif Jameel – Financial Services in Jeddah, and to lead important marketing initiatives.  (Saudi nationals only)

Key accountabilities

-          Developing & undertake CRM strategy and plan

-          Utilizing the CRM ERP

-          Planning the implementation of CRM activities

-          Planning and conducting Direct Marketing campaigns

-          Develop CRM budget plan

Key knowledge, experience and Skills

-          Saudis only

-          University degree in Marketing or MIS

-          Very good command of Arabic and English  (a must)

-          Minimum of 8 years of marketing/business experience, minimum 3 years of experience  in CRM or Call center (a must)

-          Experience in an information-based CRM environment

-          Practical experience managing customer-driven change programs