Office Manager

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Tasks:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Complete forms in accordance with company procedures.

• Compose, type, and distribute meeting notes, routine correspondence, and reports.

• Handle visitors and callers inquiries, and direct them to the appropriate persons according to their needs.

• Locate and attach appropriate files to incoming correspondence requiring replies.
• Mail newsletters, promotional material, and other information.

• Maintain scheduling and event calendars.

• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.

• Provide services to customers, such as order placement and account information.

• Supervise other clerical staff, and provide training and orientation to new staff.

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.