Training Planning & Conception Team Leader

Role Purpose: •Plan, and define the training factory roadmap and develop all training and coaching materials for retail sales channels linked with the marketing roadmap. Responsibilities: •Analyze training needs to develop new training programs or modify and improve existing ones according to the marketing roadmap •Define training plan & road map in consistency with the marketing roadmap. •Develop and organize training manuals, multimedia visual aids, and other training materials, on products and services, and "Orange Attitude" •Train the coaches & help desk team regarding the training materials provided •Review and evaluate training programs for constant improvement •Prepare training & coaching budget for department or organization •Manage a team of 3 - 4 persons Qualifications, experience, knowledge & skills : •Degree in Marketing or equivalent •Knowledge of sales channels within Jordan Telecom •Experience in sales animation, & planning •Knowledge of fixed, mobile and internet products •6 years experience •Flexible, hard worker •Creative and innovative •Team player & leader •Experience in Management