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Customer Service , Representative Accreditation |
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Job Description and Requirements
•Support the application process for all programs including managing new applications, initial financial assessments, financial security, location inspections and static data.
•Support the Agency Management process including making required changes in all associated systems
•Support Risk Management processes including irregularities, financial assessments, financial security, suspension, defaults, terminations and reinstatement
•Support the Travel Agency ID Card process by managing new applications, changes and cancellations
•Provide support to agents and IATA field offices on all accreditation related matters.
•Support the regional accreditation team on administrative matters
•Assist with any other tasks a assigned by the Manager, Accreditation.
All candidates should have the following skills and qualifications:
- A University Degree in business administration or a related field
- Business experience preferably in a multicultural dynamic environment
- Excellent organizational skills with a strong customer focus
- Ability to work effectively in a dynamic, fast paced and highly demanding
environment
while delivering results with speed
- Work as a unified team with a global mindset
- Demonstrate leadership and personal integrity
- Excellent written and verbal communication skills in English and Arabic
- Excellent IT skills including MS Office
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IATA -
Airlines and Aviation -
Amman, Jordan -
Junior (experienced non-manager) -
22-08-2010 -
5842 -
Hospitality, Travel & Tourism, Operations & Customer Service