Professional Services Trainer

Installation of client PCs, Application server and Database server. 

Trainer must be able to provide updates of implementation progress and challenges to the Project Manager on a regular basis.

Responsibility to travel to customer premises both in and outside of the normal or after working hours.

Conduct the application training as well as providing effective on site “Live Coverage” applications to the required standard.

To complete, maintain all company paperwork in a timely, accurate and efficient manner alongside the company’s guidelines.

To maintain and enhance the company image by acting professionally during the implementation progress.

To attend any relevant training course which is set to improve knowledge on the company’s or associated applications.

On site travel to provide expertise and care to key customers.

Establishing the needs of the customer.

Minimum one year experience.

Preferably Train the Trainer and Communication skills Courses.

Strong English commands and language skills.

Basic knowledge of current technologies and Microsoft SQL technologies.

An excellent communicator, self starter and tenacious.

Candidates must be disciplined and well organized.

Pragmatic, hands on individual.

A good understanding of product business knowhow would be an advantage although full training will be provided.

Flexible and adaptable approach to customer needs is a good trait for a Trainer.

Be able to work under pressure and multi-task, the ability to priorities ensuring that all tasks are completed to the relevant business processes.

Educated to a degree level in a computer related system, with a demonstrated strong computer background and technical ability.

 Good understanding of Microsoft Office especially presentation tools.