Page 1 of 2 Hanzada Khlifa 2, Road 274 New Maadi Cairo - Egypt Mobile No.(002) 010-666-8447 Email: hanzadakhalifa@yahoo.com EDUCATION: * B.A. in Social Work / Cairo University (Major Subjects: psychology, sociology, biology, individual services, accounting and French language) * Computer for Secretarial work / Triton College-Chicago (Study included: word processing, Microsoft word and excel, data entry, filing system and businss correspondences) * Fluent in English, Arabic and good French Languages EXPERIENCE: Starting with the last position Administrative Manager Assistant / Customer Relatons With: Community Social Association (North Carolina) From: Feb 2002 : May 2008 Duties · Assisted the administrative manager with all administrative duties (typing, filing, data entry, correspondences communications, answering phones …. etc). · Screened priority calls for the administrative manager. · Coordinated travel arrangements, and meetings. · Supervised and distributed duties. · Purchased furniture, equipments and stationeries. · Assisted in general accounting issues. . · Maintained office operations by receiving and distributing communications. · Serviced customers by meeting them, answering questions, forwarding messages and complaints, and confirming customers orders. page 2 of 2 JAK COMPANY (Austrian Construction & Engineering Co.) Office Administrator 09/1990 : 09/2001 Duties · Assisted General Manager with all administrative related duties · Coordinated seminars, banquets and meetings · Screened priority calls for the general manager · provided Catering · Supervised office staff members · Responsible for the petty cash · Purchased office furniture, equipments, stationery SHERATON HOTEL Executive Secretary 08/1986 : 03/1988 * Responsible for all administrative related duties The International School Social Worker 07/1981 : 07/1985 * Helped some of the new students to manage in the school * Analyzed and studied the social status of the student in case of learning or social problems * Attended staff and parents meetings * Participated in arranging activities and excursions Skills / qualifications: Multi tasker, office experience- general, telephone skills, meeting planning, making travel arrangements, customer service, verbal and written communication, correspondence, some accounting, organizational skills, computer skills, Translation, speak three languages. COMPUTER SKILLS: Microsoft Word, Excel, Electronic Mail, Interne:

im looking for a good job with a good in come im educated

**********Organizational Change Management********** Organizational Change Management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. Organizational Change Management is characterized by a shift in behaviors and attitudes in people to adopt and embrace the future state.

Gerry San Diego, graduate of Bachelor of Science in Business Administration major in Management with total 14 years of work experience especialized in Secretarial, Clerical and Administrative in various construction projects. Looking for possible employment to give my family a brighter future and to learn another kind of discipline

Business analysis helps an organization to improve how it conducts its functions and activities in order to reduce overall costs, provide more efficient use of resources, and better support customers. It introduces the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers, while removing unnecessary, non-value added work. The person who carries out this task is called a business analyst or BA.